Frequently Asked Questions

Get answers to common questions about self storage and our storage units here. Read our frequently asked questions for answers today!

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our locations.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

What security measures do you have in place?

We prioritize the safety of your belongings. Our facilities feature 24-hour video surveillance, digital keypad entries, and computer-controlled gate access. Additionally, many locations have onsite resident managers for added security and peace of mind.

What are your office hours?

Our office hours vary by location. Typically, offices are open from 9 AM to 6 PM on weekdays and from 9 AM to 5 PM on Saturdays. Please check the specific hours for your local U-Store-It facility on our Locations page.

Can I access my unit 24/7?

Many of our facilities offer 24-hour access, allowing you to access your belongings at any time. Check with your specific location to confirm their access hours.

Do you offer any packing supplies?

Yes, we offer a variety of affordable packing supplies, including boxes, tape, and bubble wrap. Visit your local U-Store-It office to purchase these items.

What size storage units do you have?

We offer a wide range of unit sizes to accommodate your needs, from small units for personal items to large spaces for business inventory. Contact your local facility for specific size availability.

Can I rent a unit on a month-to-month basis?

Absolutely! We offer flexible month-to-month leases at all of our locations, providing you with the flexibility to store your items for as long or as short a period as you need.

Can I store my RV or vehicle?

Yes, several of our facilities offer outdoor RV and vehicle parking. Check with your local U-Store-It for availability and more details.

Frequently Asked Questions

Please browse these answers to some of the most frequently asked self storage questions. We have put together this list in an effort to serve you with the best self storage experience possible.

If you are unsure about how best to pack your self storage unit, please check out our collection of storage tips and tricks.

We have also put together a size guide to help you find the perfect fit to store your belongings.

If you have questions not answered here, please feel free to contact our team! We are always ready to answer your questions and respond to your concerns at U-Store-It.

View storage options

Our Locations Near You