Frequently Asked Questions
Many of our facilities offer 24-hour access, allowing you to access your belongings at any time. Check with your specific location to confirm their access hours.
Our office hours vary by location. Typically, offices are open from 9 AM to 6 PM on weekdays and from 9 AM to 5 PM on Saturdays. Please check the specific hours for your local U-Store-It facility on our Locations page.
We prioritize the safety of your belongings. Our facilities feature 24-hour video surveillance, digital keypad entries, and computer-controlled gate access. Additionally, many locations have onsite resident managers for added security and peace of mind.
Yes, we offer a variety of affordable packing supplies, including boxes, tape, and bubble wrap. Visit your local U-Store-It office to purchase these items.
We offer a wide range of unit sizes to accommodate your needs, from small units for personal items to large spaces for business inventory. Contact your local facility for specific size availability.
Absolutely! We offer flexible month-to-month leases at all of our locations, providing you with the flexibility to store your items for as long or as short a period as you need.
For your convenience, we offer several payment options, including online bill pay and payment kiosks at many locations. You can also pay in person at your facility's office during business hours.
Some of our locations offer climate-controlled units to protect sensitive items from extreme temperatures and humidity. Contact your local facility to see if this option is available.
Yes, several of our facilities offer outdoor RV and vehicle parking. Check with your local U-Store-It for availability and more details.
Our knowledgeable staff can help you determine the right unit size based on the items you plan to store. Feel free to call or visit your local U-Store-It for assistance.
For safety and legal reasons, we prohibit storing hazardous materials, perishable items, and any illegal substances. Please refer to our storage policies for a complete list of prohibited items.
Yes, you can reserve a unit online through our website. Simply choose your preferred location, select the unit size you need, and complete the reservation process.
Our friendly and knowledgeable staff are always ready to help. Please contact your local U-Store-It facility or visit our Contact Us page for further assistance.